’IHS 2018 is growing with each passing day. I can proudly associate myself with this event as for a fact, it has paved path for aspiring housekeepers and opened gates of modern networking. With its wings flying high on international platform, the day of globalization for housekeeping is not far. Kudos to the team and I am so excited for upcoming events and shall be taking esteem pride in being part of it year on year.’’
Bahi Ajman Palace Hotel
Clean India Journal is especially to be congratulated for initiating the International Housekeepers Summit which is – the platform for the formation Asian Housekeeper’s Association. Their vision for professional collaboration between the Housekeeping Professionals from the Hospitality and Facility Management Industry along with the Housekeeping Vendors, Research Community and Supporting Environmental Organisations has driven the forum for last two editions and made it the important institution that it is, and will continue to be.
The stimulating discussions and innovations displayed in this summit shows the its ethos and interests to take the Housekeeping Profession to its new heights. It is a community known for its commitment to knowledge sharing and which recognises the value of business and personal relationships. Such relationships are essential in furthering the important commercial, social and cultural connections that exist between the all the Housekeeping Professionals across the Globe.
Once again my sincere best wishes and Congratulations to ‘International Housekeeping Summit, 2018 - Colombo
General Manager - Projects
YOGH Hospitality N.V., Suriname, South America
Somebody got a risk on you. And that somebody that is taking risk of moving you say from the executive role to front office manager or a general manager role or an executive housekeeper or rooms divisional manager role, part of the ownership need should be on us. If I want to be a general manager I got to give the confidence to my general manager, I have to say this is where I want to go and have a conversation. I sit down have career conversation and say where you want to go from today, what support you want and what you need to do. It is a partnership, it cannot be one way. Someone took a risk on me and I am here.
We cannot have highly skilled and poorly educated or highly educated and poorly skilled employee. Human resources is a cost incurring area in our operations and it is all the more important when it comes to training. In 20 minutes of training, the employee should address what we are doing, how we are doing and why we are doing it. Here is where the education comes in. There is a nice saying: ‘Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime”. I would like to add little salt and pepper, ‘teach them the art and science of fishing so that in any kind of situation, they will be able to take their decision’.
Vice President & Head Administration, India, Essar Steel India Ltd, Akash Dharamsey, Director, ADD Laundry Concepts and Pancham Narkar, Housekeeping Manager, Grand Hyatt, Mumbai, said that the ‘Point of Focus’ today in hospitality is housekeeping. More so because the rising occupancy corelates with guest experience which is primarily taken care by the housekeeping. Hence, the need for every hotel is to involve housekeepers right from the project state to the operations to ensure that it meets housekeeping demands in terms of maintenance and accessibility.